jackpot 900's Privacy Policy

1 Introduction and Scope

jackpot 900 is an online entertainment and betting platform operated for players in Bangladesh. This privacy policy ("Policy") explains how jackpot 900 ("we", "our") handles your personal information. This Policy applies to the website https://jackpot-900.cam and its related services.

By using our platform you agree to the terms set out in this Policy. This Policy should be read alongside our Terms and Conditions, as both documents together govern our relationship with our members.

This Policy is written in English and applies to users residing in Bangladesh. All processing of personal information is carried out in accordance with applicable laws and regulations.

2 What Information We Collect

jackpot 900 collects the following types of information in order to provide its services:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Current and permanent address
• Mobile number and email address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number (for transaction purposes)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Account Activity Information

• Login time and IP address
• Games played and betting details
• Win and loss records
• Device type and operating system

2.4 Communication Information

• Records of conversations with the support team via live chat and email
• Details of complaints and feedback

3 How Information Is Collected

Information is collected through several methods:

3.1 Information You Provide Directly

You provide information yourself during account registration, deposit and withdrawal requests, the identity verification process, and when contacting the support team.

3.2 Automatically Collected Information

When you use our website or app, technical information is recorded automatically — such as IP address, browser type, device information, page view history, and session duration.

3.3 Information Received from Third Parties

Relevant information may be received from identity verification services and fraud prevention organisations, which is used to ensure account security.

4 Purpose of Using Information

jackpot 900 uses collected information only for the specific purposes listed below:

• Account Management: Completing registration, confirming identity, and keeping accounts secure.
• Transaction Processing: Verifying and completing deposit and withdrawal requests.
• Customer Support: Providing 24/7 support via live chat and email in both Bengali and English.
• Security and Fraud Prevention: Detecting unusual activity and maintaining account security.
• Regulatory Compliance: Keeping records of deposits and withdrawals and following lawful directions.
• Service Improvement: Reviewing user experience to improve the quality of the platform.
• Responsible Gaming: Monitoring the risk of excessive gambling and providing assistance where needed.

Each member's activity is monitored in accordance with our Responsible Gaming guidelines, so that play stays within control and assistance is available quickly if any issue arises.

5 Information Storage and Security

jackpot 900 takes technical and organisational measures to protect your information:

5.1 Technical Security

• All data transfers are kept secure using SSL (Secure Sockets Layer) encryption.
• Sensitive information is stored in encrypted form and is not readable directly on the server.
• Regular security assessments and vulnerability tests are conducted.
• Account access is protected by two-layer security through OTP verification.

5.2 Retention Period

All information is retained while an account is active. After an account is closed, financial and identity-related information is retained for the period required by applicable law. Once that period ends, information is securely deleted or anonymised.

5.3 Organisational Measures

Only authorised staff have access to personal information, and all are bound by confidentiality agreements. Regular data protection training is provided.

6 Sharing Information with Third Parties

jackpot 900 does not sell your personal information or share it with third parties for commercial purposes. However, sharing information may be necessary in specific cases to operate the service:

6.1 Service Providers

The minimum necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These organisations operate under strict confidentiality agreements.

6.2 Legal Obligations

Information may need to be disclosed due to a court order, government directive, or legal obligation. In such situations we provide only what is legally required.

6.3 Fraud Prevention

If account fraud or money laundering is suspected, relevant information may be provided to the appropriate authorities, which is done in the interest of protecting all members of the platform.

7 Cookies and Tracking Technology

The jackpot 900 website uses cookies and similar technologies that improve the browsing experience and ensure the platform functions correctly:

7.1 Essential Cookies

The website cannot function properly without these cookies. They are essential for keeping login sessions active, verifying security tokens, and maintaining transaction continuity.

7.2 Functional Cookies

These cookies are used to remember your preferences such as language selection and display settings, and to personalise your experience on future visits.

7.3 Analytics Cookies

Anonymous statistics are collected to understand which parts of the platform are used most and where improvements are needed. This information does not identify any individual.

You can control or disable cookies from your browser settings, though disabling certain essential cookies may limit platform functionality.

8 Your Rights and Choices

As a jackpot 900 member, you have the following rights over your personal information:

• Right to Access: You can request details of what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: You can request that specific information be deleted where there is no legal obligation to retain it.
• Right to Object: You can object to your information being used for specific purposes.
• Data Portability: You can request that your information be provided in a structured format.
• Communication Preferences: If you wish to stop receiving promotional messages, you can let the support team know.

To exercise these rights, contact our support team via live chat or email. We will respond within a reasonable time of receiving your request. For general questions, you will find more details on our FAQ page.

9 Protection of Minors

jackpot 900 follows a strict age policy for all casino and betting activities. Only persons aged 21 or above may register and participate on this platform.

Age is confirmed during registration and subsequently through the identity verification process. If it becomes known that an account holder is under 21, the account will be closed immediately and the relevant information will be processed in accordance with the law.

We do not knowingly collect personal information from minors. If a parent or guardian believes their child or underage dependent has used this platform, they are requested to notify our support team immediately.

10 Policy Changes

jackpot 900 reviews and updates this privacy policy as needed. If any significant change is made to the policy, we will inform members in the following ways:

• The updated policy will be published on the website with the date of change noted.
• For important changes, a notification will be sent to the registered email address.
• Continued use of the platform after a change has been made will indicate that you have agreed to the new policy.

You are advised to read changes carefully and, if you have any questions, to contact us before the changes take effect.

11 Contact

If you have any questions about this privacy policy, a request to correct information, or any other matter, please contact us:

To learn more about us, visit our About Us page, which covers jackpot 900's goals, values, and services.